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Microsoft refuses to honor warranty on their Controllers

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  • Microsoft refuses to honor warranty on their Controllers

    I have recently spoken with Microsoft regarding my faulty xbox one controller. I was on the phone with them for about 2 hours. I was disconnected 3 times, and was finally told, that because I don't own a console, they will not honor the warranty that is prominently displayed on the back of the box. So I started a petition, with the hopes of getting them to honor the warranty. I wanted to bring this to your attention because it affects all PC gamers who use a Microsoft controller. The long story and the petition is here.
    https://www.change.org/p/microsoft-x...console-owners


    Thank you for your time. Sincerely



    Michael Allred

  • #2
    Think about applying your rights as a UK buyer and speak to the retailer. Sale of Goods act is your friend here.

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    • #3
      What happened? Did you manage to solve it?

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      • #4
        Any updates on this?Hope everything's well....

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